[en] Varicent Incentive Compensation Management Documentation

[en] TS001895589 — Global action runs while Scheduler waits for the next "Retry Attempts"

[en] Fixed: Resolved an issue where, when an import is scheduled and "Retry Attempts" is set, if the job fails, the model is not available while the tool is waiting for the next attempt.

[en] Reproduction Steps

[en] 1. Using any text editor, create a text file that has some text in it, like a name.

[en] 2. Log in to the admin client.

[en] 3. Go to the Downloads page and import the text file created in step 1.

[en] 4. In Composer, select a table > Import > Import from Varicent ICM Storage.

[en] 5. Select 'Text File.'

[en] 6. Select the text file from the drop-down menu.

[en] 7. Complete the steps in the wizard to add the import.

[en] 8. From Scheduler, add a new schedule for the import.

[en] 9. Select the process and click the Settings button.

[en] 10. Check off 'Retry attempts' and set the number of retry attempts to 1 and the interval between attempts to 3600.

[en] 11. Go to Activity and monitor the process.

[en] The result is the import fails and a global action is running during the waiting time between retry attempts.