[en] Varicent Incentive Compensation Management Documentation

[en] TS002498215 — Download as a PDF file does not work on iPad using Safari

[en] Fixed: Resolved an issue where downloading a report as a PDF file does not work when using an iPad with the Safari web browser.

[en] Reproduction Steps

[en] 1. Log in to Payee Web using an iPad and Safari as the web browser.

[en] 2. Go to a Presenter report that allows download to a PDF file.

[en] 3. Click "Download to PDF."

[en] The result is a popup appears on the screen followed by a redirect but the PDF file is not downloaded.