[en] Varicent Incentive Compensation Management Documentation

[en] Fixes

[en] TS003196870 — Export from Audit Log ignores filters

[en] Fixed: when exporting from the Audit Log, applied filters are ignored.

[en] 1. Log in to the admin client.

[en] 2. Go to Admin > Audit.

[en] 3. Use the "Date From" and "Date To" menus to restrict entries.

[en] 4. Click Export.

[en] Result: the exported Microsoft Excel file contains entries from outside the selected date range.

[en] TS003098570 — Date restrictions do not work when exporting audit log

[en] Fixed: when exporting the audit log with date restrictions in place, the exported file includes entries outside of the date range.

[en] 1. Log in to the admin client.

[en] 2. Go to Admin > Audit.

[en] 3. Use the "Date From" and "Date To" menus to restrict entries.

[en] 4. Click Export.

[en] Result: the exported Microsoft Excel file contains entries from outside the selected date range.

[en] TS003055452 — Not all calculations executing upon full system calculation run

[en] Fixed: an issue where when running a full calculation, not all calculations run. This is a rare issue related to incremental calculations.

[en] 64311 — Calculation stops responding

[en] Fixed: calculation does not complete. This issue affects only PPO models.

[en] TS003305011 — SFDC saved import column mappings are not retained

[en] Fixed: when editing a saved SFDC import, previously-saved columns mappings are not retained.

[en] 1. Log in to the admin client.

[en] 2. Import data from Salesforce.com.

[en]   a. Drag the table fields in the Data Fields column to the Mapping column next to the matching import column name. Make a note of the columns you have mapped.

[en] 3. Edit the saved import.

[en] Result: the columns mapped in step 2 were not saved.

[en] TS002339671 — No date sample when importing data

[en] Fixed: When importing a Microsoft Excel file into a table, matching columns in the import wizard returns "No date example available" for date-type columns.

[en] 1. Log in to the admin client.

[en] 2. Import data from a Microsoft Excel file that contains at least one column with dates.

[en]   a. From the Columns drop-down lists, select Automatch.

[en] Result: The preview window shows "No date example available" when it should show an example date based on the data from the import file.

[en] TS003138586 — Model optimize run-time increased

[en] Fixed: model optimize run through Scheduler increased in run-time when compared to earlier runs.

[en] (Hotfix) 00189605, 00189680, 00189679, 00189764 — Cancelling a calculation does not work

[en] Fixed: cancelling a calculation does not work.

[en] 1. Log in to the admin client.

[en] 2. Run a full calculation that normally takes at least 10 minutes to complete.

[en] 3. After a few minutes, cancel the calculation from the Activity tab.

[en] Result: status shows calculation is cancelling, but the calculation still progresses and completes.

[en] (Hotfix) 00189615 — Calculations failed

[en] Fixed: calculations fail with an error message. The error message is, "Please check your calculations and try again. Error: An internal error occurred during calculation." This issue affects only PPO models.