[en] Varicent Incentive Compensation Management Documentation

[en] Fixes

[en] 00186010 — Downloading published file via CLI only downloads a portion of the total file content

[en] Fixed: when downloading a published file via CLI, the download appears to complete successfully but the file is only partially downloaded.

[en] 00188297 — On-premise ODBC import from SQL database does not work

[en] Fixed: configuration error occurs when running an ODBC import from a non-Varicent database to a Varicent database.

[en] 1. Log in to the admin client.

[en] 2. In Composer, click the table.

[en] 3. Click Import.

[en] 4. Select Import data from external source.

[en] 5. Select ODBC import and click Next.

[en] 6. Type in the connection string you want to use.

[en] 7. Click Preview to display the first 1000 rows of your selected data.

[en] Result: configuration error occurs.

[en] 00188615, 00188482 — Some users unable to access Payee Web tab on Salesforce

[en] Fixed: an issue related to updates to Chrome (V 80) where some users were unable to access Payee Web through a Salesforce web tab.

[en] TS002194347, TS002910556, TS003041571 — Scheduled import fails with "External table is not in the expected format" error.

[en] Fixed: running a scheduled import fails. The error message is, "External table is not in the expected format." This issue occurred when overwriting a saved import in Varicent ICM storage, and then importing that overwritten file.

[en] 58417 — Error when previewing large file for microsoft text driver import after fixing the query, "Cannot open file as it is currently in use by another process"

[en] Fixed: running a scheduled import fails. The error message is, "External table is not in the expected format." This issue occurred when overwriting a saved import in Varicent ICM storage, and then importing that overwritten file.

[en] TS002426973 — Data grid header color changes when exporting a Presenter report to Excel in Payee Web

[en] Fixed: when exporting a Presenter report to Excel, the color of the header is different. This issue does not occur in Payee Web Classic.

[en] 1. Log in to Payee Web.

[en] 2. Go to a report with a data grid that allows export to Microsoft Excel.

[en] 3. Export the report to Excel.

[en] Result: the color of the data grid header is different in the Excel file.

[en] TS003148077 — Presenter Report data grid excel export does not retain headers' custom colours

[en] Fixed: when exporting a Presenter report to Excel, the color of the header is different. This issue does not occur in Payee Web Classic.

[en] 1. Log in to Payee Web.

[en] 2. Go to a report with a data grid that allows export to Microsoft Excel.

[en] 3. Export the report to Excel.

[en] Result: the color of the data grid header is different in the Excel file.

[en] 00189281 — Web user value not being passed to parameter

[en] Fixed: when two users access the same workflow, after the first user logs out and another user logs in, any applied values are not passed onto the parameter and the second user sees the payee ID from the first user. This issue only occurs in Payee Web Classic. This issue has been fixed with a feature flag that changes the way parameters work for specific workflows. If you have not experienced this issue, no action is required and you will not experience any changes to workflows. If you have experienced this issue in the past, please contact Support to enable this fix.

[en] 1. Log in to the admin client.

[en] 2. From Workflow Manager, start a workflow that passes a parameter value from one user to another.

[en] 3. Log in to Payee Web Classic and start the workflow.

[en] 4. Submit values.

[en] 5. Log in to Payee Web Classic as the second user.

[en] Result: the values the second user sees are the same values the first user sees when the parameter should be passed to the second user.

[en] TS00188301 — Chart displayed incorrectly in Internet Explorer 11

[en] Fixed: line charts only show labels when hovering over the chart. This issue only occurs if using Internet Explorer 11 as the web browser. This issue does not occur in Payee Web Classic. If you are already experiencing this issue, edit the chart and re-save to apply the fix.

[en] 00189135 — Varicent Cookie issue

[en] Fixed: an issue related to updates to Chrome (V 80) where some users were unable to access Payee Web through a Salesforce web tab.