Varicent Incentive Compensation Management Documentation

TS002640563, TS002640635, TS002721382 — Calculation stuck on initialize

Fixed: Resolved an issue where a calculation gets stuck at initialize and does not complete.

Reproduction Steps

1. Log in to the admin client.

2. In Composer, click the Calculate icon.

3. From the type menu, select Presenter Reports.

4. From the Presenter Report menu, select a report and click Calculate.

The result is the calculation gets stuck at the initialization step when it should complete successfully.