An updated Support sidebar
We've added more ways for you to get help with Varicent ICM by clicking the 
button.
We've added more links to help you find the information you need without leaving the application. You'll find new links to:
Browse product documentation. A direct link to product documentation where you can find help on a number of topics.
Chat with a specialist. Open up a chat window to get help quickly from our Support team.
Release notes. A direct link to the latest release notes.
How-to videos. Access topics from the Varicent Learning Portal and track your progress through courses.
You can easily see which courses you've completed, which courses are in progress, and which courses you haven't started yet.
For more information about these features, and tips for setting up the Learning Portal integration, read: Getting help